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Comfort. Care. Hope.

Changes to Inpatient & Outpatient Visitation Guidelines

Posted Mar 3rd, 2022 in News

Beginning Friday, March 4, 2022, Hotel Dieu Shaver will be making changes to the current visitor restrictions that are in place at the hospital.


We understand the vital role that loved ones play in a patient’s recovery and we are committed to ensuring our patients continue to receive the highest level of compassion and care. Hotel Dieu Shaver remains diligent in respecting our patients and families, while aligning with our ongoing COVID-19 response.


New Inpatient Visitation Guidelines

  • Inpatients can have one visitor at their beside, at a time
  • There is no limit to the number of adults that may visit an inpatient throughout each time block
  • Visitors are required to check out with the screener upon exiting in order to allow another visitor upstairs
  • All visitors must be fully vaccinated against COVID-19 and must present their enhanced vaccine certificate with QR code, as well as photo identification upon entry

Current visitation time blocks remain the same:

MONDAY TO FRIDAY
1st Floor (1 East & 1 West): 3:00 p.m. – 4:30 p.m. & 6:30 p.m. – 8:00 p.m.
2nd Floor (2 East & 2 West): 2:30 p.m. – 4:00 p.m. & 6:30 p.m. – 8:00 p.m.

SATURDAY & SUNDAY (INCLUDING STAT HOLIDAYS)
All units: 1:00 p.m. – 4:00 p.m. & 5:00 p.m. – 8:00 p.m.


New Outpatient Guidelines

  • Outpatients coming in for an appointment can have one support person, per visit
  • Support persons coming in will be required to be fully vaccinated against COVID-19 and must present their enhanced vaccine certificate with QR code, as well as photo identification upon entry
  • If an outpatient has a mask exemption, their appointment will be scheduled at the end of the day

All current Infection Prevention and Control (IPAC) measures will remain in place at this time, including Hotel Dieu Shaver’s Universal Masking Policy and no food or drink consumption while visiting. Please remember to practice physical distancing and diligent hand hygiene at all times.

Hotel Dieu Shaver is committed to easing restrictions into the hospital; however, this will be done slowly and appropriately, given that we have significant infrastructure challenges placing us in a particularly vulnerable position from an IPAC perspective. We will continue to closely monitor the changes of the pandemic and regularly reassess our restrictions as infection rates improve. We are committed to providing the safest environment for our staff, physicians and patients.

Renewing Hope. Rebuilding Lives.

Hotel Dieu Shaver Health and Rehabilitation Centre is a specialty hospital that excels in providing rehabilitation and complex care to thousands of patients across the Niagara Region.

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