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The Hotel Dieu Shaver Team

At Hotel Dieu Shaver, the quality of our patient care is the result of extraordinary teamwork among our staff, leadership, & Board of Trustees – all working together to achieve common goals in accordance with our Mission & Values.

Board of Trustees

Back Row From Left | Christine Wignall (Executive Assistant), David Ceglie (Senior Staff), Jessica Friesen, Frank Bagatto, Bishop Gerard Bergie, Dean Lorenz (Senior Staff), Sabrina Piluso, Bob Lawler, John Rollo, Dr. Jack Luce (Chief of Staff), Sister Louise Dillon (Senior Staff)

Front Row from Left | Madeline Woodhead, Norma Medulun-Burke (Foundation), Jennifer Hansen (Senior Staff), Betty-Lou Souter, Lynne Pay (CEO), Anne Atkinson (Board Chair), Jean Armitage, Dr. Raymond Harb

Absent From Photo |  Graeme Leach, Peter Brown

Board of Trustees

Senior Leadership Team

  • Lynne Pay | Chief Executive Officer | email
  • David Ceglie | Executive Vice President of Operations | email
  • Dr. Jack Luce | Chief of Staff | email
  • Sister Louise Dillon | Director, Mission & Pastoral Services | email
  • Jennifer Hansen | Chief Nursing Officer | email
  • Dean Lorenz | Director, Communications and Public Relations | email


  • Ariza Alcober | Manager, Food Services & Clinical Nutrition | email
  • Shawn Bolger | Manager, Housekeeping | email 
  • Jeane Davis-Fyfe | Manager Outpatient Rehabilitation & Specialty Clinics | email
  • Jody Gowling | Manager, Infection Prevention & Control | Manager, Complex Care | email
  • Ariel Jackson| Director, Human Resources | email
  • Janice Latam | Director, Health Data and Quality Improvement | email
  • Julie Marrone | Director, Finance| email
  • Chris Pollard | Director, Rehabilitation Services | email
  • Sandra Robinson | Manager, Inpatient Nursing Rehabilitation | email
  • Lori Serafino-Harper | Manager, Audiology, Speech & AAC | email
  • Cherrie Siringwani |  Manager, Pharmacy | email
  • Katie Stranges  |  Manager, Communications & Public Relations  |  email


The staff at Hotel Dieu Shaver is a dedicated, compassionate, and talented team. From housekeepers to nurses, from physicians to pharmacists, and from therapists, maintenance workers, and all other team members, the patients are the number one priority.


When you visit Hotel Dieu Shaver you may notice signs within our facility for Prosthetics Bracing Orthotics Group (PBO Group) and Wheelchairs Seating Mobility Niagara (WSM Niagara). These two partner organizations work closely with our care teams at Hotel Dieu Shaver to provide our patients with a world-class standard of care that incorporates today’s most advanced prosthetic, orthotic, bracing and mobility solutions. Staff from PBO Group and WSM Niagara actively collaborate with our care teams to ensure the devices that are prescribed for patients in our care are customized and optimized to reflect each individual’s needs as they change over time.

Learn more about PBO Group and WSM Niagara by visiting their website at https://pbogroup.ca/location/pbo-niagara/ 

Departments at Hotel Dieu Shaver

  • Admitting and Switchboard
  • Audiology and Hearing Aid Clinic
  • Augmentative and Alternative Communication Clinic
  • Cancer Rehab
  • Communications and Public Relations
  • Environmental / Maintenance Services
  • Finance and Payroll
  • Food Services and Clinical Nutrition
  • Health Records
  • Hospitality Services
  • Human Resources
  • Rehab & Wellness Centre
  • Neurology
  • Nursing
  • Occupational Health and Safety
  • Occupational Therapy
  • Pastoral Care
  • Parkinson's Center
  • Pharmacy
  • Physiotherapy
  • Radiology
  • Social Work
  • Speech Language Pathology
  • Therapeutic Recreation

We look forward to meeting you and caring for your loved ones!

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