Your Hearing Matters. Trust Niagara’s Experts.
The Hearing Aid Clinic at Hotel Dieu Shaver combines leading audiological expertise with personalized care — helping patients across Niagara hear better, live better, and stay connected to what matters most.
Our experienced registered Audiologists work with patients of all ages — from children to seniors — to assess hearing ability and provide tailored solutions that fit your needs and lifestyle. Whether you’re concerned about your hearing, need an upgrade to your current devices, or simply want an expert opinion, we’re here to help.
We’re proud to consistently earn some of the highest patient satisfaction scores in Ontario — reaching 99% and beyond. These ratings reflect more than numbers: they represent the trust, dignity, and quality patients and families experience in every interaction.
Why Choose Hotel Dieu Shaver's Hearing Aid Clinic?
Unlike some retail hearing aid outlets, our clinic offers:
- Expert, Individualized Care — Our hearing aids are Class II medical devices regulated by Health Canada. Registered with the College of Audiologists and Speech-Language Pathologists of Ontario (CASLPO), our audiologists carefully review your communication and social needs before recommending the right solution.
- Trusted Technology — We provide hearing aids from all top manufacturers, ensuring the best fit for your lifestyle.
- Commitment to your Comfort — Our philosophy is simple: a hearing aid must be acoustically and physically comfortable. If it’s not, we encourage you to come back until it is.
- Service that Adapts to your Life — Sometimes a replacement isn’t about age or wear — it’s about change. A new living arrangement, more social interaction, a job change, or returning to school can all create new hearing demands. We’ll help you adapt.
- Community Impact — 100% of proceeds are reinvested into patient care at Hotel Dieu Shaver.
- Hearing Test Value — If you purchase a hearing aid, your test fee will be fully reimbursed and there will be no charge for annual re-tests during the hearing aid warranty period.
- Value that Reflects Quality — Our pricing reflects not just the device, but the level of professional service and support that comes with it. We consistently earn patient satisfaction scores of 99% and above.
- No Referral Needed — Book directly with us, no physician referral required.
Meet Our Team
Your care is in the hands of experts.
Our Hearing Aid Clinic is staffed by:
- 3 Audiologists
- 1 Audiology Assistant
- 1 Patient Scheduler
What does this mean for you?
- Consistency of care — you’ll see the same audiologist for each hearing assessment, fitting, and adjustment.
- Hands-on troubleshooting — if something doesn’t feel right, we’ll work with you until your hearing aid is both acoustically and physically comfortable.
- Team support — our assistant provides repairs and accessory services, while our scheduler ensures appointments and supplies are handled smoothly.
Our Services
We offer complete hearing care, from assessment through to treatment and ongoing support:
- Hearing tests (no referral required)
- Hearing aid prescription, fitting, sales, service, support, and training
- FM systems and other assistive listening devices – sales, support, and service
- Custom ear and hearing protection
- Auditory Processing Disorder (APD) assessments (7+ years of age)
We also work with:
- Assistive Devices Program (ADP)
- Infant Hearing Program (IHP) – Ontario Central South Region
- Federal Programs (DND, RCMP, VAC, HQ)
- Green Shield Canada
- Ministry of Children, Community and Social Services (ODSP, ACSD, Ontario Works)
- Workplace Safety and Insurance Board (WSIB)
The Hotel Dieu Shaver Difference
As Niagara’s only rehabilitation hospital, Hotel Dieu Shaver has been a trusted name in health care for decades. Our Audiology team is backed by the hospital’s reputation for exceptional patient outcomes and compassionate care. We’re proud to serve patients from across the Niagara region with the same high standards we bring to all of our health services.
Our approach is simple: expert care, personalized solutions, and a focus on your long-term hearing health.
Book Your Appointment Today
Better hearing starts with a simple step — a conversation with one of our Audiologists. Whether you need a first-time hearing assessment, a hearing aid solution, or are ready for new technology, we’ll guide you every step of the way.
Hours of Operation:
8:00 a.m. to 4:00 p.m. (by appointment only)
Location:
Hotel Dieu Shaver – Outpatient Building
547 Glenridge Avenue, St. Catharines, ON L2T 4C2
Phone: (905) 685-1381 x85233
Fax: (905) 688-9905