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Augmentative and Alternative Communication (AAC) Clinic

Augmentative and Alternative Communication (AAC) is a compensatory approach using assistive technologies for people with complex face to face and/or written communication needs. Face to Face AAC is for anyone whose speech does not meet their daily communication needs. Written AAC is for anyone lacking functional handwriting due to a physical disability. 

The ultimate goal of AAC assessment and intervention is not the use of assistive technology.  It is to find a solution to a severe communication need so that people can interact with family, friends and in their community and participate in activities of their choice.

Click here to download the AAC Clinic brochure

The best technology fit is determined through matching physical and communication skills and needs of the individual to the features of communication equipment.

Our services include: 
  • Face-to-face Communication Assessment
  • Written Communication Assessment
  • AAC equipment is prescribed by an OT and SLP
  • Equipment is customized for each individual
  • AAC devices may be mounted to allow access where ever the client spends time
  • Training is provided to the person using AAC
  • Training is provided to communication partners
  • As communication needs change, re-assessment and support is also provided

Our interdisciplinary team includes:    

  • Speech-language Pathologist
  • Occupational Therapist
  • Communication Disorders Assistant
  • Equipment Coordinator
  • Registered Nurse

Who can benefit from AAC?

  • Adults who have speech problems that are so severe that they are not understood by others
  • Adults who are unable to speak at all
  • Adults who have physical difficulties that prevent them from using their hands to write


A referral from a physician is required. Please download the Outpatient Rehab Referral Form here

Admission criteria

  • Valid Ontario Health Card
  • 18 years or older
  • Speech and/or handwriting does not meet daily communication needs

 Funding for communication devices

  • There is no fee for the services provided by the AAC Clinic
  • We are designated as an expanded level clinic by the Assistive Devices Program
  • If eligible, the Ministry of Health and Long-Term Care ADP may provide funding assistance for the purchase or lease of prescribed communication aids
  • Funding assistance may be available through the Ontario Disability Support Program (ODSP), extended benefits and various organizations such as Ontario Federation of Cerebral Palsy and ALS Canada