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Augmentative and Alternative Communication (AAC) Clinic

Communication includes speaking with people one on one and in groups, but it also includes writing, talking on the telephone, using a computer, using the Internet, social media or texting.  We all use multiple methods of communication other than speech; we all use augmentative communication strategies.

The Augmentative and Alternative Communication (AAC) Clinic helps adults whose speech is not understood by others, who are unable to speak at all and whose dexterity prevents them from using their hands to write or use a computer.

Goal: Based upon communication goals, we come up with a new way to communicate using a variety of communication strategies, including, but limited to, assistive technology.

Click here to download the AAC Clinic brochure

Contact our AAC department at (905) 685-1381 x85210.

The best technology fit is determined through matching physical and communication skills and needs of the individual to the features of communication equipment.

Our services include: 
  • Face-to-face Communication Assessment
  • Written Communication Assessment
  • AAC equipment is prescribed by an OT and SLP
  • Equipment is customized for each individual
  • AAC devices may be mounted to allow access where ever the client spends time
  • Training is provided to the person using AAC
  • Training is provided to communication partners
  • As communication needs change, re-assessment and support is also provided

Our interdisciplinary team includes:    

  • Speech-language Pathologist
  • Occupational Therapist
  • Communication Disorders Assistant
  • Equipment Coordinator

Who can benefit from AAC?

  • Adults who have speech problems that are so severe that they are not understood by others
  • Adults who are unable to speak at all
  • Adults who have physical difficulties that prevent them from using their hands to write


A referral from a physician is required. Please download the Outpatient Rehab Referral Form here

Admission criteria

  • Valid Ontario Health Card
  • 18 years or older
  • Speech and/or handwriting does not meet daily communication needs

 Funding for communication devices

  • There is no fee for the services provided by the AAC Clinic
  • We are designated as an expanded level clinic by the Assistive Devices Program
  • If eligible, the Ministry of Health and Long-Term Care ADP may provide funding assistance for the purchase or lease of prescribed communication aids
  • Funding assistance may be available through the Ontario Disability Support Program (ODSP), extended benefits and various organizations such as Ontario Federation of Cerebral Palsy and ALS Canada

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