Accountability

Hotel Dieu Shaver Health and Rehabilitation Centre is committed to providing quality, compassionate care and excellent service to the people we serve.

Public Reporting

We believe in transparency and accountability. We believe in the importance of keeping our community informed of our performance. In this section of our web site, you will find up-to-date results on a variety of quality and patient safety measures. We monitor and review these results on a regular basis so that we can make improvements. Click Public Reporting to see our indicators.

In addition, as of April 1, 2011, Hotel Dieu Shaver joined other Ontario public hospitals in making our annual Quality Improvement Plan publicly available. The Plan provides a standardized way for Hotel Dieu Shaver to demonstrate our commitment to public accountability, as well as highlight the things we are doing that will contribute to creating a positive patient experience. Click Excellent Care for All Act to see our Quality Improvement Plan.

As a public not-for-profit organization we take our financial responsibilities seriously and invite you to review our policies.

Finally, we are an accredited hospital and follow a continuous improvement cycle to meet and exceed standards of care established by Accreditation Canada. We have set up internal structures that support and enable quality improvement across all parts of the organization. Click Accreditation to learn more about the Accreditation process, and to learn more about how we organize for quality to provide the best care for all.

Click here to view Hotel Dieu Shaver's Balanced Scorecard

Annual Financial Statements

2018 - 2019    |    2019 - 2020   |   2020 - 2021

Broader Public Sector Accountability

The Broader Public Sector Accountability Act, 2010 (BPSAA) was introduced on October 20, 2010 and received Royal Assent on December 8, 2010. The BPSAA establishes new rules and higher accountability standards for hospitals, Local Health Integration Networks (LHINs) and broader public sector organizations.

The BPSAA

• Bans the practice of hiring lobbyists using public funds
• Increases accountability for hospitals and LHINs
• Establishes new procurement and expense rules for certain large BPS organizations
• Adds accountability measures related to compliance and expenses rules
• Brings hospitals under the Freedom of Information and Protection of Privacy Act (FIPPA)
• 2021 Attestation

Annual Reports