Accountability

Hotel Dieu Shaver Health and Rehabilitation Centre is committed to providing quality, compassionate care and excellent service to the people we serve.

Public Reporting

We believe in transparency and accountability. We believe in the importance of keeping our community informed of our performance. In this section of our web site, you will find up-to-date results on a variety of quality and patient safety measures. We monitor and review these results on a regular basis so that we can make improvements. Click Public Reporting to see our indicators.

In addition, as of April 1, 2011, Hotel Dieu Shaver joined other Ontario public hospitals in making our annual Quality Improvement Plan publicly available. The Plan provides a standardized way for Hotel Dieu Shaver to demonstrate our commitment to public accountability, as well as highlight the things we are doing that will contribute to creating a positive patient experience. Click Excellent Care for All Act to see our Quality Improvement Plan.

As a public not-for-profit organization we take our financial responsibilities seriously and invite you to review our policies.

Finally, we are an accredited hospital and follow a continuous improvement cycle to meet and exceed standards of care established by Accreditation Canada. We have set up internal structures that support and enable quality improvement across all parts of the organization. Click Accreditation to learn more about the Accreditation process, and to learn more about how we organize for quality to provide the best care for all.

Annual Financial Statements

Broader Public Sector Accountability

The Broader Public Sector Accountability Act, 2010 (BPSAA) was introduced on October 20, 2010 and received Royal Assent on December 8, 2010. The BPSAA establishes new rules and higher accountability standards for hospitals, Local Health Integration Networks (LHINs) and broader public sector organizations.

The BPSAA

Bans the practice of hiring lobbyists using public funds
Increases accountability for hospitals and LHINs
Establishes new procurement and expense rules for certain large BPS organizations
Adds accountability measures related to compliance and expenses rules
Brings hospitals under the Freedom of Information and Protection of Privacy Act (FIPPA)
2019 Attestation
Compensation Compliance Report
Executive Compensation Framework

Expense Reporting

Travel Expenses

Anne Atkinson | Chair, Board of Trustees

July 2018 to September 2018

Mr. Frank Bagatto | Past Chair, Secretary/Treasurer

Lynne Pay | V.P. Corporate Services

Sister Louise Dillon | Director, Mission and Pastoral Services

Mary Jane Johnson, | Director, Development & Communications

Dr. J. Luce | Chief of Staff

David Ceglie | VP Clinical Services

Public Sector Salary Disclosure

2018 Public Sector Salary Disclosure (PDF)

Freedom of Information

Quality for Environmental Stewardship

Energy Consumption and Greenhouse Gas Emissions Reporting

5 Year Energy Plan

Latest News & Updates

The Niagara Ontario Health Team - Équipe Santé Ontario Niagara

Oct 10th, 2019

The provincial government’s Ministry of Health has announced a new vision for health care in Ontario. A key element of their strategy involves setting up Ontario Health Teams, or OHTs, which the government has defined as groups of care providers and organizations that are clinically and financially accountable for delivering a full and coordinated continuum of care to a defined population.

He won’t quit: NOTL author chronicles life’s ups and downs

Nov 28th, 2019

Meet Mike Keenan, an NOTL author and past patient of Hotel Dieu Shaver.

Watch Our Latest Video

Meet Renu - and learn about her journey to overcome kidney cancer and a stroke. #WeAreHDS