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Comfort. Care. Hope.

Manager of Outpatient Rehabilitation Services and Specialty Clinics

Posted Jun 17th, 2024 in Careers

As the only rehabilitation hospital in the Niagara Region, Hotel Dieu Shaver Health and Rehabilitation Centre provides specialized post-acute hospital care and exceptional clinical outcomes through inpatient and outpatient rehabilitation and complex care programs. Our interprofessional team utilizes state of the art equipment to restore health, rebuild lives, and renew hope providing the highest quality of compassionate care to every patient. Hotel Dieu Shaver is where careers begin and flourish.

Position: Manager of Outpatient Rehabilitation Services and Specialty Clinics
Position Type: Regular Full-Time

Position Objective:

In alignment with the Mission and Values of Hotel Dieu Shaver, we are seeking a dynamic Manager of Outpatient Rehabilitation Services and Specialty Clinics, who excels in engaging people, building successful teams, planning and decision-making and who thrives on promoting a high-quality practice environment that encourages innovation, professional judgment and fosters high morale. Our ideal candidate combines expert clinical knowledge with sound administrative skills and a passion for growth and progressive strategic development.

In this role, you will be accountable for the patient experience, providing constant best-practice initiatives, innovation, leadership, clinical program development, the provision of high-quality care, fiscal stewardship, and the day-to-day management of interprofessional clinical service departments.

The successful candidate will:

  • Utilize interpersonal and conflict resolution skills effectively to develop strong working relations with all team members, and to effectively communicate to community members when addressing concerns and answering questions
  • Have excellent judgement and attention to detail with a high regard for confidentiality
  • Communicate regularly and effectively with front line team members regarding facility and program information
  • Work collaboratively to help facilitate any new hospital initiatives, including the implementation of the new Hospital Information System through in person and electronic communication
  • Lead and participate in various committees, both internally as an HDS staff leader and regionally as a community partner
  • Participate in budget reviews and decision making
  • Program planning
  • Demonstrate a working knowledge of the appropriate union collective agreements through staff planning and management
  • Work in a manner that exemplifies the core values of Hotel Dieu Shaver Health and Rehabilitation Centre
  • Other duties and projects as assigned

Our ideal candidate will possess: 

  • Bachelor’s degree in a related allied healthcare professional field required; Master’s degree preferred
  • Hold current registration with the RHPA relevant regulatory body and membership in applicable professional association
  • A minimum of five years of clinical experience in a rehabilitation related field
  • A minimum of two years of experience in a clinical leadership role within a unionized healthcare system
  • Completion of formal education in healthcare administration or management or working towards the completion of formal education/training in healthcare administration or management
  • Demonstrated knowledge of the principles and practices of quality improvement, program development and evaluation
  • Sound analytical skills including; conceptualizing, developing and executing a wide variety of projects
  • Working knowledge of Legislation impacting clinical and labour practices
  • Demonstrated knowledge and application of evidence-based practice
  • Demonstrated ability to lead teams and work effectively within an interprofessional team
  • Demonstrated ability to manage a large/diversified workload with rapidly changing priorities and challenging deadlines
  • Must have good attendance and work record
  • Proficiency in both official languages (English and French) will be considered an asset.

Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption based on medical or other ground pursuant to the Ontario Human Rights Code.

At HDS we believe that our differences enable us to be a better team – one that makes informed decisions, drives innovation, and delivers the best care for our patients. We are dedicated to fostering a positive culture where individuals of all backgrounds and identities feel empowered, respected and included. HDS values equity and an inclusive culture and is committed to attracting and retaining a diverse team where everyone is welcome.

If you are interested in serving our community in an environment of holistic and compassionate care and would like to join our team, we invite you to submit your resume and cover letter.



Hotel Dieu Shaver Health and Rehabilitation Centre
Human Resources Department
541 Glenridge Avenue
St. Catharines, ON L2T 4C2

Fax: (905) 687-3228

Accommodations for job applicants with disabilities are available on request throughout the recruitment process.               

We thank all applicants for their reply and advise that only those under consideration will be contacted by the Human Resources Department.

Applications must be submitted to the Human Resources Department no later than Tuesday, June 25, 2024 at 4:00 p.m.

Renewing Hope. Rebuilding Lives.

Hotel Dieu Shaver Health and Rehabilitation Centre is a specialty hospital that excels in providing rehabilitation and complex care to thousands of patients across the Niagara Region.

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