As the only rehabilitation hospital in the Niagara Region, Hotel Dieu Shaver Health and Rehabilitation Centre provides specialized post-acute hospital care and exceptional clinical outcomes through inpatient and outpatient rehabilitation and complex care programs. Our interprofessional team utilizes state of the art equipment to restore health, rebuild lives, and renew hope providing the highest quality of compassionate care to every patient. Hotel Dieu Shaver is where careers begin and flourish.
Position: Health Information Data Analyst
Position Type: Permanent Full-Time
Hours of Work: 75 Hours per pay period
Job Posting Number: N-11-26
Union: Non-Union
Wage Range: $35.18 to $39.12 PER HOUR (Salary Range - $68,600 to $76,297)
Position Objective
Hotel Dieu Shaver Health and Rehabilitation Centre (HDS) is entering a time of great opportunity and transformation. We are looking for exceptional individuals to be part of our extraordinary team and future that includes a focus on leveraging information and technology to transform how we plan and deliver patient care at Hotel Dieu Shaver Health and Rehabilitation Centre and across the Niagara region.
The Health Information Data Analyst plays a critical role in supporting organizational decision-making through health data management, reporting, analytics, and data quality initiatives. This position reports to the Manager of Decision Support & Health Information Management and is responsible for the administration of clinical and workload data collection systems, submission of mandatory provincial and national datasets, development of reporting solutions, and the delivery of business intelligence insights that support clinical, operational, and financial decision-making.
Key Responsibilities
Data Collection System Administration
- Administration of clinical and workload data collection systems, including application configuration, user access, interfaces, assessment tools, and patient encounter records.
- Test application upgrades, integrations, migrations, and system enhancements.
- Coordinate resolution of application and user issues with internal and external support teams.
- Review data collection standards, technical specifications, and workflows to ensure compliance with provincial and national reporting requirements.
- Support ongoing optimization of data collection processes and system functionality.
Custom Data Collection & Collaboration Tools
- Design, develop, and maintain custom data collection and tracking tools using Excel, SharePoint, surveys, and other collaboration platforms.
- Implement document controls, permissions, formulas, macros, and validation processes to improve data integrity and user experience.
- Support departmental and organizational collaboration sites by managing setup, user access, and permissions.
- Develop and maintain program-specific tracking databases and operational reporting tools.
Mandatory Data Submissions & Reporting
- Review and validate data submissions to both internal and external stakeholders
- Coordinate error resolution, data corrections, and resubmissions as required.
- Produce reports and data extracts using application reporting tools, SQL queries, and web-based reporting platforms.
- Ensure synchronization and consistency of organizational data across internal and external systems.
- Support submissions and reporting requirements related to healthcare funding, patient activity, quality improvement, wait times, rehabilitation, ambulatory care, case costing, and financial/statistical reporting.
Data Quality & Data Governance
- Conduct regular audits and data quality reviews of key clinical, operational, and administrative datasets.
- Investigate and coordinate correction of data discrepancies.
- Provide education, guidance, and feedback to system users to improve data literacy and reporting accuracy.
- Collaborate with operational stakeholders to enhance workflows and implement system changes that support high-quality data collection.
- Participate in regional and sector-wide data quality, reporting, and health system improvement initiatives.
- Work independently and effectively within a multidisciplinary team to review, troubleshoot, make necessary corrections and to ensure the quality of all health data submissions.
- Be responsible for overseeing data quality of visit information, census reporting, consistency and analysis of same.
- Work with clinicians to correctly reassign documentation to the proper account within Oracle/ Millenium.
- Be responsible for coordinating activities designed to improve the data collection of all inpatient and outpatient visit information at HDS.
- Be responsible for coordinating and supporting education and training activities.
- Play an integral role in ensuring the accuracy, comprehensiveness, consistency and validity of collected data and personal health information.
Analytics, Business Intelligence & Performance Reporting
- Calculate, validate, and monitor organizational performance indicators and quality metrics.
- Integrate data from multiple sources to produce meaningful analysis and benchmarking reports.
- Create dashboards, visualizations, scorecards, and executive-level reporting packages.
- Support the delivery of actionable insights and business intelligence to clinical leaders, operational managers, finance team, and senior leadership.
- Support strategic planning, quality improvement initiatives, hospital funding analysis, and organizational performance monitoring.
Qualifications
Education:
- College Diploma or University degree in Health Information, Health Information Management, Computer Science, Statistics, Analytics, Business Intelligence, Health Administration, or a related field.
Experience:
- Minimum of 1-2 years of experience in information management or related field, in a healthcare setting, preferred
- Experience working with healthcare data, health information systems, or business intelligence environments.
- Experience supporting mandatory healthcare reporting and data submission requirements is considered an asset.
Key Competencies:
- Customer Service Excellence: Provides responsive, professional, and solution-focused support to all users.
- Strong analytical and problem-solving skills.
- Advanced proficiency with Microsoft Excel.
- Experience with SQL querying and database reporting tools, is an asset
- Knowledge of healthcare reporting systems, data standards, and performance indicators.
- Experience with business intelligence, dashboarding, and data visualization tools.
- Strong communication and stakeholder engagement skills.
- Ability to manage multiple priorities while maintaining accuracy and attention to detail.
- Demonstrated commitment to data quality, continuous improvement, and evidence-informed decision-making
- Proficiency in both official languages (English and French) will be considered an asset.
Hours of Work:
- Monday – Friday, 8 hour days (75 paid hours biweekly).
- The successful candidate will work onsite at HDS.
- Hotel Dieu Shaver provides a competitive compensation, benefit and pension plan.
Ideal Candidate
The ideal candidate is a hands-on healthcare technology professional who enjoys supporting users, teaching others, solving operational challenges, optimizing workflows, and driving adoption of digital health tools. This individual will serve as the organization's operational information lead, owning the daily functions.
At HDS we believe that our differences enable us to be a better team – one that makes informed decisions, drives innovation, and delivers the best care for our patients. We are dedicated to fostering a positive culture where individuals of all backgrounds and identities feel empowered, respected and included. HDS values equity and an inclusive culture and is committed to attracting and retaining a diverse team where everyone is welcome.
If you are interested in serving our community in an environment of holistic and compassionate care and would like to join our team, we invite you to submit your resume and cover letter.
Email: recruit@hoteldieushaver.org
Mail:
Hotel Dieu Shaver Health and Rehabilitation Centre
Human Resources Department
541 Glenridge Avenue
St. Catharines, ON L2T 4C2
Fax: (905) 687-3228
Applications must be submitted to the Human Resources Department no later than 4 p.m. on Thursday, November 5, 2026.
Accommodations for job applicants with disabilities are available on request throughout the recruitment process.
We thank all applicants for their reply and advise that only those under consideration will be contacted by the Human Resources Department.
Some job postings may appear on third-party sites without our authorization. Always refer to the Hotel Dieu Shaver Careers page for the most accurate and up-to-date opportunities. We will never request payment or sensitive personal information during recruitment.