As the only rehabilitation hospital in the Niagara Region, Hotel Dieu Shaver Health and Rehabilitation Centre provides specialized post-acute hospital care and exceptional clinical outcomes through inpatient and outpatient rehabilitation and complex care programs. Our interprofessional team utilizes state of the art equipment to restore health, rebuild lives, and renew hope providing the highest quality of compassionate care to every patient. Hotel Dieu Shaver is where careers begin and flourish.
Position: Coordinator, Human Resources
Position Type: Regular Part-Time Position
Hours of Work: 37.5 hours bi-weekly
Job Posting Number: N-15-26
Hourly Rate of Pay: $38.3519 - $48.5544
Reporting to the Director, Human Resources, the Human Resources Coordinator plays an integral role in supporting the delivery of Human Resources services within a dynamic healthcare environment. This position provides coordination and administration of employee compensation, benefits, HR information systems, workforce reporting, volunteer and student programs, and other HR initiatives.
As a trusted resource for employees, leaders, unions and external partners, the Human Resources Coordinator provides guidance and support on compensation and benefits programs, maintains employee records, analyzes workforce data, and contributes to the efficient operation of Human Resources services.
This position requires exceptional attention to detail, strong analytical and technical skills, sound judgment, and a commitment to providing outstanding customer service. The successful candidate will be highly organized, adaptable, and comfortable managing multiple priorities while maintaining a high degree of confidentiality.
Key Responsibilities
Compensation & Total Rewards Administration:
- Administer employee compensation processes, including salary increases, progression reviews and other compensation-related changes ensuring records are accurate, current, and properly documented.
- Prepare, verify, and process employment and compensation documentation.
- Respond to employee and leader inquiries regarding compensation programs, policies, and procedures.
- Assist with compensation reviews and market benchmarking activities.
- Support the ongoing administration and communication of total rewards programs
Benefits & Retirement Support:
- Coordinate employee benefit enrollment, changes, and terminations.
- Act as a liaison between employees, retirees, benefit providers, payroll, and other stakeholders.
- Meet with employees and retirees to explain available benefit programs and options.
- Provide guidance and recommendations regarding benefits administration and available resources.
- Monitor benefit-related documentation and ensure timely processing of transactions.
- Assist with resolving complex benefit inquiries and coverage issues.
- Support retirement processes and transition requirements for departing employees.
HR Information & Employee Records:
- Maintain accurate employee information and records within the HR and other systems, includes electronic and paper-based files.
- Audit HR and related data for completeness, accuracy, and compliance.
- Generate employee correspondence, reports, and documentation as required.
- Support continuous improvements to HR systems, processes, and data integrity.
Reporting, Analytics & Survey Coordination:
- Prepare regular and ad hoc reports for leaders, departments and external agencies.
- Coordinate the completion of surveys and data submissions by gathering information from various internal and external stakeholders.
- Serve as the primary contact for survey administration, ensuring data quality and timely submission.
- Analyze workforce data and identify trends, patterns, and opportunities for improvement.
- Develop and maintain spreadsheets, tracking tools, and reporting dashboards.
HR Operations & Team Support:
- Provide backup coverage and operational support for other Human Resources Coordinators during absences and periods of increased workload, including ongoing support to the hospital's volunteer and student placement programs.
- Coordinate and complete payroll-related processes for the Human Resources and Occupational Health departments.
- Assist with policy administration, HR initiatives, employee communications, and departmental projects.
- Monitor and coordinate the hospital-wide printer program, including maintaining paper and toner inventory, replenishing supplies, troubleshooting basic issues, and acting as the liaison between hospital departments and external service providers to ensure timely resolution of equipment concerns.
- Participate in process improvement initiatives that enhance efficiency, service delivery, and employee experience.
- Maintain strict confidentiality when handling sensitive employee and organizational information.
- Support special projects and other Human Resources functions as assigned.
Qualifications
Education:
- Diploma or degree in Human Resources Management, Business Administration, a related field, or relevant experience.
- Completion of, or progress toward, a Certified Human Resources Professional (CHRP) designation is considered an asset.
Experience:
- Minimum two to three years of progressive Human Resources experience.
- Experience in a unionized, healthcare or public sector environment is considered an asset.
- Experience administering employee benefits, compensation programs, and workforce reporting is preferred.
Knowledge & Skills:
The successful candidate will demonstrate:
- Strong understanding of Human Resources principles and practices.
- Knowledge of employee benefits administration and compensation processes.
- Advanced proficiency in Microsoft Excel, including formulas, data analysis, reporting, and spreadsheet management.
- Strong proficiency with Microsoft Word, Outlook, and other Microsoft Office applications.
- Ability to effectively utilize computerized human resources, payroll, and employee information systems (Meditech preferred).
- Exceptional attention to detail and data accuracy.
- Strong analytical, problem-solving, and critical-thinking skills.
- Excellent organizational and time-management abilities.
- Ability to manage competing priorities and meet deadlines.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and the ability to build positive working relationships with employees, leaders, volunteers, students, unions and external partners.
- Sound judgment, discretion, and a demonstrated ability to maintain confidentiality.
- Commitment to providing responsive, professional, and client-focused service.
- Ability to work independently while contributing effectively as part of a collaborative team.
- Proficiency in both official languages (English and French) will be considered an asset.
Hours of Work:
- Standard Operational Hours for the HR Department: Monday – Friday 8:00am to 4:30pm - The role is scheduled at 0.5 FTE (37.5 hours bi-weekly), with some flexibility in working hours outside of established onsite service requirements.
- The successful candidate will work onsite at HDS.
- Hotel Dieu Shaver provides competitive compensation and pension plan.
At HDS we believe that our differences enable us to be a better team – one that makes informed decisions, drives innovation, and delivers the best care for our patients. We are dedicated to fostering a positive culture where individuals of all backgrounds and identities feel empowered, respected and included. HDS values equity and an inclusive culture and is committed to attracting and retaining a diverse team where everyone is welcome.
If you are interested in serving our community in an environment of holistic and compassionate care and would like to join our team, we invite you to submit your resume and cover letter.
Email: recruit@hoteldieushaver.org
Mail:
Hotel Dieu Shaver Health and Rehabilitation Centre
Human Resources Department
541 Glenridge Avenue
St. Catharines, ON L2T 4C2
Fax: (905) 687-3228
Applications must be submitted to the Human Resources Department no later than 4 p.m. on Friday, November 13, 2026.
Accommodations for job applicants with disabilities are available on request throughout the recruitment process.
We thank all applicants for their reply and advise that only those under consideration will be contacted by the Human Resources Department.
Some job postings may appear on third-party sites without our authorization. Always refer to the Hotel Dieu Shaver Careers page for the most accurate and up-to-date opportunities. We will never request payment or sensitive personal information during recruitment.