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Novel Coronavirus (COVID-19)

This page is updated as conditions evolve.

Hotel Dieu Shaver (HDS) continues to be a safe place to receive care, and we continue to take extra precautions as part of our COVID-19 prevention measures. 

COVID-19 Status

We currently have no COVID-19 outbreaks at Hotel Dieu Shaver. Visitation continues to be restricted at this time (see below for further details).

Essential Care Partner (ECP) Program, updated May 6th, 2021

During these challenging times, it is necessary to protect the well-being of our patients, as well as our staff and physicians, by restricting traffic in and out of the hospital. We recognize the important role family, loved ones and caregivers play in supporting our patients and their recovery. Because of this Hotel Dieu Shaver has developed an Essential Care Partner (ECP) Program. If a patient is eligible for an ECP, the appropriate family member or loved one will be contacted directly by a member of the patient’s healthcare team at HDS. ECPs must be deemed eligible by Hotel Dieu Shaver and pre-approved upon entry.

If you have already been approved as a designated ECP at Hotel Dieu Shaver and completed the intake process, the designated ECP time blocks are as follows:

1st Floor (1 East & 1 West)                    2nd Floor (2 East & 2 West)
3:00 p.m. – 4:30 p.m.                          2:30 p.m. – 4:00 p.m.
 6:30 p.m. – 8:00 p.m.                           6:30 p.m. – 8:00 p.m.

Hotel Dieu Shaver remains diligent in respecting our staff, physicians, patients and families, while aligning with our ongoing COVID-19 response. We are sincerely committed to providing the safest environment possible and are extremely grateful for the ongoing support.


Outpatient Services Ramp Up Plan 

We are pleased to announce that Hotel Dieu Shaver has resumed outpatient services based on a gradual phased approach. In doing so, we are committed to providing information that will help ensure high quality, safe care and communicate with patients and families about this gradual phased process.

Beginning Monday February 01st, 2021, HDS began reintroducing services for outpatient programs. As per our last re-opening of outpatient services in July 2020, a provincial tiered methodology will be applied. As a reminder, this methodology includes an ethical decision-making framework in determining a phased/graduated ramp-up approach reflecting the prioritization of patients in accordance to their health care needs, risks, and available supports. As we are applying a tiered approach to resuming outpatient services, we will contact you directly once we are ready to provide you with an appointment.

We appreciate your patience as we work through this process.

Please download HDS' Outpatient Appointment FAQ's here.


Current Suspensions & Closures

To protect health and strengthen safety, until further notice, we are cancelling the service we receive from the following individuals:
  • Patient Visitation
  • Patient Advisors
  • Students (work placements or volunteers)
  • Volunteers and Auxilians
Due to reliance upon volunteers, the Gift Shop will be closed until further notice.