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Comfort. Care. Hope.

Novel Coronavirus (COVID-19)

This page is updated as conditions evolve.

Hotel Dieu Shaver (HDS) continues to be a safe place to receive care, and we continue to take extra precautions as part of our COVID-19 prevention measures. 


COVID-19 Outbreak Status

Niagara Region Public Health has declared a COVID-19 outbreak on unit 1 East. No patient visitation is permitted onto this unit, at this time.


Hotel Dieu Shaver's COVID-19 Immunization and Management Policy (Policy No.:  II-OH-21) can be reviewed here


In-Patient Visitation

  • Inpatients can have one visitor at their beside, at a time
  • There is no limit to the number of adults that may visit an inpatient throughout each time block
  • Visitors are required to check out with the screener upon exiting in order to allow another visitor upstairs
  • All visitors must be fully vaccinated against COVID-19 and must present their enhanced vaccine certificate with QR code, as well as photo identification upon entry

Hotel Dieu Shaver's visitation time blocks are as follows:

MONDAY TO FRIDAY
1st Floor (1 West): 3:00 p.m. – 4:30 p.m. & 6:30 p.m. – 8:00 p.m.
2nd Floor (2 East & 2 West): 2:30 p.m. – 4:00 p.m. & 6:30 p.m. – 8:00 p.m.

SATURDAY & SUNDAY (INCLUDING STAT HOLIDAYS)
1 West, 2 West & 2 East: 1:00 p.m. – 4:00 p.m. & 5:00 p.m. – 8:00 p.m.

Hotel Dieu Shaver remains diligent in respecting our staff, physicians, patients and families, while aligning with our ongoing COVID-19 response. We are sincerely committed to providing the safest environment possible and are extremely grateful for the ongoing support.


Outpatient Services

  • Any person coming for an outpatient appointment will be permitted 1 support person per visit
  • Support persons coming in will be required to be fully vaccinated against COVID-19 and must present their enhanced vaccine certificate with QR code, as well as photo identification upon entry
  • If an outpatient has a mask exemption, their appointment will be scheduled at the end of the day

Current Suspensions & Closures

To protect health and strengthen safety, until further notice, the below services are restricted at this time:

  • Pet visitation
  • Hair Dresser Services

Renewing Hope. Rebuilding Lives.

Hotel Dieu Shaver Health and Rehabilitation Centre is a specialty hospital that excels in providing rehabilitation and complex care to thousands of patients across the Niagara Region.

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(905) 685-1381 Contact