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Comfort. Care. Hope.

Novel Coronavirus (COVID-19)

This page is updated as conditions evolve.

Hotel Dieu Shaver (HDS) continues to be a safe place to receive care, and we continue to take extra precautions as part of our COVID-19 prevention measures. 

COVID-19 Outbreak Status

There are currently no outbreaks at Hotel Dieu Shaver.

Universal Masking

Hotel Dieu Shaver's universal masking policy remains in effect. This means that everyone who enters our facility must wear a mask. Any changes will be informed by guidance from the Ministry of Health, Public Health Ontario and Hotel Dieu Shaver’s Infection Prevention and Control (IPAC) team, and at which time the community will be updated. Read HDS' Universal Masking Policy here

In-Patient Visitation

Important: Visitors are not permitted to visit if they are feeling unwell and/or if they are experiencing any of the identified symptoms

  • Inpatients can have one visitor at their beside, at a time
  • There is no limit to the number of adults that may visit an inpatient throughout each time block
  • Visitors are required to check out with the screener upon exiting in order to allow another visitor upstairs
  • All visitors must be fully vaccinated against COVID-19 and must present their vaccine certificate, as well as photo identification upon entry

Hotel Dieu Shaver's visitation time blocks are as follows:

1st Floor (1 East & West): 3:00 p.m. – 4:30 p.m. & 6:30 p.m. – 8:00 p.m.
2nd Floor (2 East & 2 West): 2:30 p.m. – 4:00 p.m. & 6:30 p.m. – 8:00 p.m.

All Units: 1:00 p.m. – 4:00 p.m. & 5:00 p.m. – 8:00 p.m.

Hotel Dieu Shaver remains diligent in respecting our staff, physicians, patients and families, while aligning with our ongoing COVID-19 response. We are sincerely committed to providing the safest environment possible and are extremely grateful for the ongoing support.

Outpatient Services

Important: Visitors are not permitted to visit if they are feeling unwell and/or if they are experiencing any of the identified symptoms

  • Any person coming for an outpatient appointment will be permitted 1 support person per visit
  • Outpatients and caregivers are required to self-assess their health, wash their hands and put on a clean hospital-grade mask upon entry
  • If an outpatient has a mask exemption, their appointment will be scheduled at the end of the day

Current Suspensions & Closures

To protect health and strengthen safety, until further notice, the below services are restricted at this time:

  • Pet visitation
  • Hair Dresser Services

Renewing Hope. Rebuilding Lives.

Hotel Dieu Shaver Health and Rehabilitation Centre is a specialty hospital that excels in providing rehabilitation and complex care to thousands of patients across the Niagara Region.

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